We know how important hearing is and how much of an impact hearing difficulties can have on quality of life. Latus IDC are the only Occupational Health provider who has the ability to offer a direct access service for AQP (Any Qualified Provider) Services.
Expert Hearing Care, Closer to Home
Our friendly and experienced audiologists will test hearing and give a detailed report on the levels of hearing loss. They will discuss rehabilitation, NHS digital hearing aids or onward referral if required.
All follow-up, servicing, repairs and batteries are provided by the service.
We offer NHS adult audiology services in
- Cheshire (aged 18 plus)
- Coventry and Warwickshire (aged 55 plus)
- South Staffordshire. (aged 18 plus)
We operate from GP practices allowing patients an opportunity to have their appointment at a practice local to them with shorter wait times.
All of our audiologists are HCPC or AHCS registered and will offer the best level of care and advice to each patient.
NHS Adult Hearing Aid Services
- Free NHS Hearing Aids (55+ Coventry and Warwickshire) (18 plus Staffordshire and Cheshire)
- Hearing Tests with onward referral if necessary.
- Digital Hearing Aids
- Hearing Aid Batteries
- Mould Retubing
- Hearing Aid Servicing/Repairs
- Micro-Suction
Direct Access Audiology Services
- Diagnostics Audiology with report and recommendations sent back to GP
- Patients seen at their own GP practice within Leicestershire
Microsuction
Micro-suction is a safe and effective way to remove earwax from the ear canal using a small suction tube.
We also offer Micro-suction in Coventry and Warwickshire for patients aged 18+. This is a GP referral service only so patients will need to speak with their own GP in the first instance and request a referral to our services.
Micro-suction is a safe and effective way to remove earwax from the ear canal using a small suction tube.
Audiology Self-referral for patients in Staffordshire / Coventry & Warwickshire please answers the following questions prior to requesting an appointment.
- Persistent pain affecting either ear lasting more than seven days within the last 90 days?
- Any discharge from either ear within the last 90 days other than wax?
- Sudden (within seven days) loss or deterioration of hearing not associated with a cold or upper respiratory tract infection. If so, seek medical advice.
- Rapid (within 90 days) loss or deterioration of hearing?
- Fluctuating hearing loss, other than associated with colds?
- History of surgery on the ears other than grommets (unless grommets inserted in the past 12 months)?
- Vertigo (sensation of you or surroundings spinning) within the last 90 days?
- Tinnitus (e.g. internal sounds in the ear) in one or both ears lasting for more than five minutes at a time, or that is in time with your heartbeat/pulse, or that is severe enough to disturb your sleep?
- Domiciliary need (Housebound/Home visit)
If you answered yes to any of the above please make an appointment to see your GP in the first instance.
Want to book?
Please call 01530 239195 or complete the online form below.
FAQ’s
If you’re unsure which route applies to you, give our friendly admin team a call, they’ll guide you through the process.
Where do I get replacement batteries?
When you are running low on batteries and are unsure about the procedure for replacement batteries, please refer to your hearing aid record book or telephone our NHS Helpline 01530 239195.
What do I do if my hearing aid stops working or I have a problem with it?
- If your hearing aid has a volume control, check that this is not turned right down.
- If it is, adjust it to the correct level.
- If your hearing aid has a programme button/switch it may be on the wrong programme or may be muted. Your audiologist will have shown you how to use this control if you have it activated.
- Check that the battery is the right way round.
- Try putting in a new battery.
- Take your hearing aid out and check that the ear mould or dome is not blocked with wax.
- Check that the tubing is not twisted, squashed or split.
- Check whether there are droplets of condensation in the tubing. If there are, gently pull the soft tubing off the hooked part of the aid and shake it to remove the droplets.If you cannot resolve the problem please call our NHS Helpline on 01530 239195.
What can I use to clean my hearing aid?
You will have been shown how to clean and look after your hearing aid using the basic universal cleaning at your fitting appointment. The NHS does not provide specialised cleaning equipment for your hearing aid, but you can purchase puffers and drying pots from various on-line suppliers.
Patient Satisfaction Questionnaire
We value your feedback and are committed to providing the highest standard of care. Your views help us to improve our service and ensure we continue to meet your needs. Please take a few moments to complete our short Patient Satisfaction Questionnaire.
